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Terms & Conditions:

​​Safeguarding & Child Protection Policy

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  1. Commitment to Safeguarding
    I am committed to providing a safe and secure learning environment for all students. I will follow best practices in safeguarding and child protection to ensure the well-being of students under my supervision.

  2. Parental/Guardian Presence (If Applicable)

    • For students under the age of 18, a responsible adult (parent/carer/guardian) must be present in the home during in-person lessons.

    • For online lessons, a parent/guardian should be aware of the session timings and accessible if needed.

    • I ask that for both face-to-face and online lessons a parent, carer or guardian remains in the next room with the adjacent doors open so that they are able to hear the lesson in progress. This is common safeguarding practice in schools and educational settings that is intended to help both you and your child feel secure whilst having their lesson

  3. Confidentiality & Data Protection

    • Any personal information shared during tutoring will be kept confidential and handled in accordance with data protection laws.

  4. Appropriate Conduct

    • I will maintain professional boundaries at all times.

    • Lessons will be conducted in a safe and appropriate setting.

  5. Reporting Concerns

    • If I have any safeguarding concerns, relevant safeguarding agencies will be notified in line with safeguarding guidelines.  

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By engaging in my tutoring services, all parties acknowledge and agree to these safeguarding measures.​​

Cancellation Policy:

 

All payments must be made 24 hours after the lesson. 

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A minimum notice period of 24 hours is required for any cancellations or rescheduling. If a cancellation is made within 24 hours of the scheduled appointment or service, the full payment remains due and is non-refundable.

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For any planned or arranged absences, a minimum notice period of one week is required.

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In the event of any planned or arranged absences, I will provide a minimum of two weeks’ notice to ensure minimal disruption to scheduled sessions.

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In the event that I am unwell and unable to conduct a scheduled lesson, I will provide as much notice as possible.  I will offer to reschedule the lesson at a mutually convenient time. If rescheduling is not possible, no payment will be required for the missed session.

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Notice period required is two weeks by either party.

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By engaging in my tutoring services, all parties acknowledge and agree to these measures.​​

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